Your premises and admin account are ready. This guide takes you from first login to your first guest at the entrance — about 15 minutes of setup, done once.
Use the email and password from your application. If you manage more than one premises on GatePass, you'll pick which one to work on after logging in — you can switch anytime later with "Tukar premis" in the dashboard header.
Units are the address book everything else hangs off. Add each unit with its block (optional) and label — for example Block A, unit A-12-03.
Each resident needs just three things: name, unit, and mobile number. Add them one by one, or use bulk upload to load your whole list at once.
Add each guard with their phone number and a password — guards log in with their phone, not an email. They see only the scanner and check-in screens, nothing else.
A resident expecting a guest messages KABAN on WhatsApp and receives a personal link. Tapping it opens the guest form with their identity already verified — they enter the guest's name, car plate, and date, and get a QR pass to forward to their guest.
Share this with your residents (notice board, WhatsApp group): how it works, animated — for residents.
The guest shows their QR (usually on their phone). The guard scans it; GatePass verifies the pass and shows the guest's name, unit, and plate. Every pass is single-use — the same QR cannot be used twice.
Pass status at a glance: Pending waiting to arrive · Checked in inside now · Checked out visit complete · Expired date passed, never used
See every pass at your premises — filter by status, open any pass for details, and create a pass on a resident's behalf if they call the office instead. The guest log is your record of who entered and when.
Chat with KABAN, our WhatsApp assistant — or watch the animated setup walkthrough again anytime.
Chat on WhatsApp